In this episode, I sit down with Shannon Hoff, a seasoned mortgage pro who just made a career move that many loan officers quietly think about but rarely act on: shifting from mortgage banker to mortgage broker.
Shannon spent 20 years on the banking side, working with only six companies over two decades — and two of those closed their doors. In an industry known for turnover, her track record of stability is rare. That’s exactly why her decision to make the switch is such a powerful story.
We dig into:
- What finally pushed her to explore the broker world
- The biggest surprises (good and bad) after leaving the banking model
- The key differences she wishes she’d understood earlier
- How control, product diversity, and borrower solutions factored into her move
- What she’d tell any loan officer considering the same jump
Shannon’s journey is honest, grounded, and refreshingly drama-free — no burning bridges, no “banker bashing,” just real insight from someone who took the leap after two decades of loyalty.
If you’re a loan officer wondering whether the broker channel is worth exploring, this episode is like a flashlight in a dark attic… except with fewer spider webs.
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